All work

AI-driven compliance checks

Before: 10% Now: 100% of applications checked in real time, up from about 10% under manual QA

Lending, compliance. A nationwide non-bank lender embedded AI into the application workflow to check identity, income, credit and policy on every file, with a full audit trail.

What we struck out

  • Before: Manual QA could only sample around one in ten applications
  • Before: Policy breaches were found after settlement, when they were expensive to fix
  • Before: Growing volumes meant more QA staff, or more risk
  • Before: Regulators expected every decision to be explainable

What went in instead

  • AI that reads payslips, statements and IDs as they arrive
  • Lending policy, credit rules and QA checklists applied to every application
  • Clean cases routed straight through, exceptions sent to a QA officer
  • Every check logged with its reasons for audit

100% of applications checked in real time.

  • Issues caught before decisions are final, not after settlement
  • QA time spent on genuine exceptions
  • A traceable, audit-ready record for every decision

Why it matters

Compliance moves from a sample checked after the fact to every case checked as it happens. That is the pattern we bring to every regulated workflow.

Talk to us about your workflow